Privacy Policy

Last Updated: [12/03/2024]

Clevertryp Transfers SL ("we," "us," or "our") operates the Mydriver App (the "App") https://play.google.com/store/apps/details?id=com.mytransfers.driver, dedicated to providing efficient and reliable airport transfer services. Your privacy is critically important to us, and this Privacy Policy aims to be transparent about how we collect, use, and handle your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable European Union privacy laws.

Information We Collect

Personal Information

We collect personal information such as your name, email address, and telephone number, which you provide voluntarily when you register to use our App or access certain features.

Location Information

With your explicit consent, our App collects precise location data (GPS) to enable the provision of airport transfer services, including tracking and managing rides in real-time. You can withdraw your consent at any time by adjusting your device's location services settings.

Driver-Specific Information

For drivers using the Mydriver App, additional information is collected to facilitate service operation, including:

  • Booking details for managing airport transfers.

  • Status updates on bookings.

  • Real-time GPS location data to share with customers during services.

Usage and Device Information

We collect information about your use of the App and information from the device you use to access the App, such as hardware model, operating system, and unique device identifiers, to improve our services and troubleshoot issues.

How We Use Your Information

We use the information collected to:

  • Provide, manage, and improve our airport transfer services.

  • Communicate with you about your account or services you've requested.

  • Ensure the safety and security of our services.

  • Support customer inquiries and feedback.

  • Conduct internal research and development.

  • Comply with legal obligations and regulatory requirements.

Sharing Your Information

Clevertryp Transfers SL does not sell, rent, or lease your personal data. Information may be shared with:

  • Service providers under confidentiality agreements who perform services on our behalf, such as payment processing and data analytics.

  • Customers, in the case of drivers, where limited information like location and booking status is shared for service transparency.

  • Authorities or legal bodies when required by law or to protect our rights and the safety of our users.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under the GDPR, you have the right to access, rectify, or erase your personal data, and to restrict or object to its processing. To exercise these rights or for any privacy-related questions, please contact us at [Your Contact Information].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the App after any changes indicates your acceptance of the new terms.

Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@mytransfers.com